It can be challenging to fill big shoes when replacing a key staff member. Where do you start? What qualities does the person need to possess? Who should lead the search process? How can you make the process as seamless as possible and not disrupt the current mission? These questions and more were some of the questions posed when The HealthCare Connection began its executive search last year to replace its visionary leader, Dolores Lindsay, who founded and led the organization for over 50 years.

The HealthCare Connection is a nationally and regionally recognized leader in providing quality, culturally sensitive and accessible health,dental care and behavioral health services in northern Hamilton County and surrounding areas. Its impact in the region is broad-reaching and when succession planning was needed to fill Lindsay’s CEO spot, the HealthCare Connection board contacted OneSource Center consulting.

James Cowan, Chair Elect of HealthCare Connection’s Board, said it is difficult to describe the depth of collaboration that OneSource Center provided to the board through their executive search – from establishing a framework for the process, to guiding sensitive discussions but never dictating direction, to providing additional coaching if needed. According to Cowan, the OneSource Center team was patient and adaptive, and the board was thrilled with the process – finding the perfect fit in Dr. Jolene Joseph, the organization’s new CEO.

The HealthCare Connection has worked with OneSource Center on many needs throughout the years – from obtaining office and waiting room furniture to staff training experiences and through the use of OneSource Center’s coaching and consulting services. The relationship has become a true partnership and Cowan thanks OneSource Center for its ongoing guidance and support.

Interested in learning how OneSource Center can assist in a broad range of board and human relations assistance projects, including executive search? As a nonprofit ourselves, we understand how agencies work and want to help! Contact VP of Consulting Services Vickie Ciotti today.

“OneSource Center continues to be an important resource in our community,” said Cowan. “They help nonprofits with their important role in serving community need, and we are appreciative of our partnership!”